Terms and Conditions

These Terms and Conditions govern your use of the Covewell website and the services offered by [LEGAL BUSINESS NAME], located at [MAILING ADDRESS] ("Covewell," "we," "us," or "our"). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website.

These terms apply to all visitors, service inquirers, and clients who access or use the Covewell website or submit a service inquiry through any form, calendar, or communication channel on this site.

You may use the Covewell website for lawful purposes only. You agree not to use this website to:

Transmit harmful, threatening, abusive, or unlawful content
Attempt to gain unauthorized access to any system, account, or data
Interfere with or disrupt the operation of this website
Collect or harvest personal information from this website without authorization
Use this website for any purpose that violates applicable local, national, or international law

Covewell reserves the right to restrict or terminate access to this website for any violation of these terms or for any other reason at its discretion.

Covewell provides website design, business automation configuration, CRM setup, customer communication workflows, and related services to service-based businesses. All services are subject to:

An approved project scope agreed upon before work begins
The client's selected service plan
Software compatibility and third-party platform availability
Business location and applicable legal or regulatory requirements

Service features, integrations, messaging capabilities, and automation options may vary based on the client's location, plan selection, and the platforms being used.

Covewell reserves the right to update, modify, or discontinue any service or feature with reasonable notice to affected clients. We are not liable for any disruption caused by third-party platform changes, outages, or discontinuations outside our control.

Service inquiries submitted through this website do not constitute a service agreement. A formal agreement or project scope document governs the delivery of all services.

All content on the Covewell website — including but not limited to the Covewell name, logo, brand identity, design templates, system configurations, written content, and visual elements — is the intellectual property of Covewell and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or use Covewell's brand, content, or system configurations without prior written authorization.

Client ownership: Clients retain ownership of their own domain name, business branding, original business content, and customer data as outlined in their service agreement. Website templates, automation configurations, platform access, and system structures developed or licensed by Covewell remain subject to the terms of the applicable service plan. Specific ownership and transfer terms are governed by the signed service agreement.

Covewell uses and integrates third-party software platforms to deliver website hosting, CRM functionality, calendar and booking systems, SMS and email messaging, automation workflows, and other services. These platforms may include, but are not limited to, providers such as GoHighLevel, Twilio, Google, and others used in the delivery of approved services.

Third-party platforms have their own terms of service, privacy policies, availability conditions, and pricing structures. Covewell does not control third-party platforms and is not responsible for changes to their features, pricing, availability, or compliance requirements.

Clients are responsible for reviewing and complying with the terms of any third-party platforms used as part of their service plan. Covewell will communicate known material changes that affect active service plans with reasonable notice.

Payment terms, amounts, currencies, billing schedules, and accepted payment methods are outlined in the applicable service agreement or project proposal. All fees are due in accordance with the agreed schedule. Covewell reserves the right to suspend services for non-payment.

Payments may be processed in US dollars or another agreed currency. Clients outside the United States are responsible for any applicable taxes, conversion fees, or bank charges associated with international payment processing.

Covewell can work remotely with service businesses in the United States and internationally. However, service availability, messaging capabilities, SMS regulations, integration options, payment processing, and applicable legal requirements vary by country and region.

Clients are responsible for ensuring that their use of Covewell's services complies with all applicable laws in their location, including data privacy regulations, consumer protection laws, and telecommunications rules. Covewell will communicate known regional limitations that affect the agreed scope of services.

Covewell may send text messages (SMS) to users who voluntarily opt in through a website form, booking calendar, or other opt-in mechanism.

By opting in, you agree to receive conversational, appointment-related, and customer-service text messages from Covewell.

Message frequency varies depending on the nature of your inquiry and the services requested.

Message and data rates may apply depending on your mobile carrier and plan.

To unsubscribe from text messages at any time, reply STOP to any message you receive from us. To request assistance, reply HELP.

Consent to receive text messages is not a condition of purchase or use of any Covewell service.

Covewell does not sell, rent, or share mobile information or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

For questions about our messaging practices, contact us at [SUPPORT EMAIL] or [BUSINESS PHONE].

Covewell does not guarantee any specific number of leads, appointments, sales, revenue, business growth, website traffic, or search-engine rankings as a result of its services.

Results depend on many factors outside Covewell's control, including but not limited to the client's industry, geographic market, competition, service quality, pricing, reputation, and how the systems are used.

Nothing on this website or in any sales communication constitutes a guarantee, warranty, or representation of specific business outcomes.

To the fullest extent permitted by applicable law, Covewell and its principals, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of this website, any service, or any third-party platform integrated as part of a service plan.

Covewell's total liability to any client for any claim arising from a service shall not exceed the total fees paid by that client for the specific service giving rise to the claim in the three months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In those jurisdictions, Covewell's liability is limited to the greatest extent permitted by law.

These Terms and Conditions are governed by and construed in accordance with the laws of [GOVERNING STATE OR JURISDICTION], without regard to its conflict of law provisions.

Any disputes arising from or relating to these terms or the use of Covewell's services shall be subject to the exclusive jurisdiction of the courts located in [GOVERNING STATE OR JURISDICTION].

Covewell reserves the right to update these Terms and Conditions at any time. Material changes will be communicated with reasonable notice. Continued use of this website following an update constitutes acceptance of the revised terms.

Covewell

Website Use and Acceptable Use

Website Information Accuracy

Services and Availability

Intellectual Property

Third-Party Tools and Integrations

Payments and Billing

International Services

SMS and Text Message Terms

No Guaranteed Results

Limitation of Liability

Governing Law

Contact Information